Unable to open links and attachments in Windows Mail app

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Windows Mail is an email client from Microsoft that allows users to view and manage their emails. While using the Windows Mail application, some users have found that they are cannot open links and attachments in windows mall app. In this article, we will see some methods to solve these two problems. If you are facing such problem with Windows Mail app, you can try the suggestions provided in this article.

Unable to open links in Windows Mail app

According to affected users, when they click on links in the Windows Mail app, instead of opening it in their default web browser, it displays the error message “Unable to open”. It is possible that the problem occurs due to a minor issue which can be fixed by simply restarting the device. Restart your Windows 11/10 device and see if that helps. Otherwise, you can try the solutions given below.

  1. Disable your third-party firewall
  2. Change your default web browser for HTTP and HTTPS protocols
  3. Clear Microsoft Store cache
  4. Reset Windows Mail app

Let’s see all these solutions in detail.

1]Disable your third-party firewall

If you’re using a third-party firewall, it may be preventing the Windows Mail app from opening links in your web browser. You can verify this by disabling your third-party firewall. If it works, you need to whitelist the Windows Mail app on your third-party firewall.

You can also uninstall your third-party firewall and use Windows built-in firewall. If you encounter the same problem again, you can allow Windows Mail app in Windows Firewall.

2]Change your default web browser to HTTP and HTTPS protocols

This trick solved the problem for many users. Change your default web browser to HTTP and HTTPS protocols and see if that helps. The steps to do this are different for Windows 11 and Windows 10 users.

Windows 11

Change default apps by link type Windows 11

  1. Open Windows 11 Settings app.
  2. Go to “Apps > Default apps.”
  3. Scroll down and click on the Choose default values ​​by link type tongue.
  4. Now scroll down and click on the HTTP and HTTPS protocols tabs to change your default web browser.

Windows 10

Choose default apps by Windows 10 protocol

  1. Open Windows 10 Settings app.
  2. Go to “Apps > Default apps.”
  3. Now click on the Choose default apps by protocol link. You’ll find this link at the end of the Default Applications page.
  4. Click the tabs next to HTTP and HTTPS to change your default web browser.

If the above steps do not solve your problem, change your default web browser to Microsoft Edge. This should solve the problem.

3]Clear Microsoft Store cache

If Windows Store apps are not opening or crashing unexpectedly, clearing the Windows Store cache may fix the problem. WSReset.exe is a built-in tool in devices running on Windows operating systems that allows users to reset Windows Store apps.

4]Reset Windows Mail app

If the solutions above did not solve your problem, resetting the Windows Mail app may help. The Windows Mail app reset process is explained below.

Reset Mail and Calendar app

  1. Open Windows 11/10 Settings app.
  2. Go to “Apps > Apps and features.”
  3. In Windows 10, select the Mail & Calendar app and click the Advanced options link. In Windows 11, click the three horizontal dots next to the Mail & Calendar app and select Advanced options.
  4. Click on Reset.

Related: Unable to open hyperlinks in Outlook mail

Unable to open attachments in Windows Mail app

Above we have seen some methods to fix the problem in which Windows Mail application fails to open links. Now let’s see what you can do if you cannot open attachments in Windows Mail app. We suggest you follow the suggestions below to resolve the issue.

  1. Run the Windows Store App Troubleshooter
  2. Delete your account and add it again
  3. Disable Live Tiles option for Windows 10 Mail app
  4. Reinstall the FOD package manually
  5. Reset Windows Mail app
  6. Uninstall and reinstall the Windows Mail app

Below, we have explained all these methods in detail.

1]Run Windows Store App Troubleshooter

Mail & Calendar is a Windows Store app. So, if you are having a problem with the Mail and Calendar app, you can run the Windows Store app troubleshooter to fix the problem.

2]Delete your account and add it again

Like the Gmail app and the Outlook desktop app, the Windows Mail app also allows users to add multiple accounts. If you have a problem with a specific email account on the Windows Mail app, remove it and add it again to fix the issue.

3]Disable Live Tiles option for Windows 10 Mail app

This solution worked for many users. If you are a Windows 10 user, you can try this. Disable Live Tiles option for Windows 10 Mail app and check if that solves your problem. The steps to do this are as follows:

Disable Live Tile for Windows 10 Mail

  1. Click on the Windows 10 Start Menu.
  2. Right click on the Mail tile.
  3. Go to “Mail > Disable Live Tile.”

This should solve the problem. Otherwise, try the next solution.

4]Reinstall the FOD package manually

FOD or Function-on-Demand is the main component of Windows Mail application. When the FOD package is removed from a Windows device, the Mail app for Windows 11/10 does not work properly or you may experience several issues with the Windows Mail app. If this is your case, reinstalling the FOD package will solve your problem.

To install the FOD package manually, launch the command prompt as an administrator. After that, copy the following command, paste it in the Command Prompt admin window and press Enter.

dism /online /Add-Capability /CapabilityName:OneCoreUAP.OneSync~~~~0.0.1.0

Once the above command is successfully executed, you will be prompted to restart your computer. Otherwise, restart your device manually.

After restarting the computer, check if the issue is resolved. If not, remove your email account from the Windows Mail app and add it again.

5]Reset the Windows Mail app

If the problem persists, reset the Windows Mail app. We have already covered how to reset Windows Mail app on Windows 10 and Windows 11 computers above in this article.

6]Uninstall and reinstall the Windows Mail app

You can also try uninstalling and reinstalling the Windows Mail app. To uninstall the Windows Mail app, follow the steps given below.

Click Windows Search and type powershell. Right click on WindowsPowerShell and select Execute as administrator. Click on Yes in the UAC prompt.

Now copy the following command, paste it into Windows PowerShell and press Enter.

Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage

Let Windows run the above command successfully. After uninstalling the Mail and Calendar app, open Microsoft Store and install the Mail and Calendar app from there.

Lily: How to change the order of email accounts in Windows 10 Mail app.

How do I enable links in Microsoft Mail?

When you click on a link in the Windows Mail app, it opens it in your default web browser. If it cannot open links in a web browser, check if you have selected a browser for HTTP and HTTPS protocols. Otherwise, select a default web browser for the same.

Sometimes the Windows Mail app fails to open links in the selected default web browser. In this case, try changing your default web browser. If that doesn’t work, select Microsoft Edge as the default browser to open links from the Windows Mail app.

You can also try other fixes, like disable your third-party firewall, clear Microsoft Store cache, etc.

How do I open attachments in the Windows Mail app?

Opening an attachment is easy in the Windows Mail app. Start by opening the email containing the attachment, then double-clicking the attachment. After that, the Windows Mail app will automatically open the attachment in your default web browser.

I hope this helps you.

Read more: How to fix error code 0x8019019a in Windows 11/10 Mail app.

Unable to open link attachments in Windows Mail

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