Public file links broken by FCC computer update


But the problem that developed before Thanksgiving is now resolved

The FCC experienced a technical glitch just before Thanksgiving that removed hyperlinks to its online public inspection file system on some radio station websites.

Service was fully restored on the afternoon of Dec. 1, according to the FCC.

What exactly happened?

OPIF is a way for listeners to view their favorite station’s license information and community engagement documents. Broadcasters are required to post a link to their online public inspection dossier on their own websites.

But a computer update to the OPIF portal apparently took the public file hyperlink offline for an unknown number of stations, according to the FCC.

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Users were getting “temporary bad gateway” errors because inline hyperlinks were not working. But the public record documents were still available during the outage on the FCC’s website via the online public inspection search page. The computer glitch did not cause any compliance issues, the FCC said.

The commission regularly updates its online OPIF database, and the most recent system update created the problem. “The public file information remained online at all times,” the FCC said, “with only the links on some radio station’s websites unavailable.”

(Quick thinking by several state broadcast associations, including the Alabama Broadcasters Association, led some stations to update their URLs to all caps to remedy the situation. But the radio stations did no need to do any further updates and all links to the FCC’s OPIF must be fully functional, according to the commission.)

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