Hyperlinks not working in Microsoft Teams


Whether Hyperlinks not working in Microsoft Teams, these solutions will solve your problem on Teams desktop app. If you haven’t cleared the cache of the Teams app for a very long time, you might encounter this problem.

Hyperlinks not working in Microsoft Teams

If hyperlinks aren’t working in Microsoft Teams, follow these steps:

  1. Restart Teams
  2. Clear default browser cache and cookies
  3. Log back into Teams
  4. Clear Teams Cache

To learn more about these steps in detail, keep reading.

1]Restart Teams

Fix hyperlinks not working in Microsoft Teams

If hyperlinks are not working in the Microsoft Teams app, you can start the troubleshooting process by restarting the app. It’s probably the easiest thing you can do on your PC. However, there are two ways to terminate Teams app on your Windows 11/10 PC.

First of all, you can take the help of task manager. To do this, you can press Ctrl+Shift+Esc buttons together to open Task Manager. Then find the Teams app or process, select it and click the Final task button.

Second, you can expand the system tray, right-click on the Teams the icon and select the icon To leave option.

Either way, you need to reopen the Microsoft Teams app. Sometimes, certain internal treatments can cause this problem. If so, you can get rid of the problem by following this trick.

2]Clear default browser cache and cookies

Fix hyperlinks not working in Microsoft Teams

Microsoft Teams uses the default browser to preview and open links. Whatever links you have, you must have a browser to access them. However, if the default browser is having issues, you might not be able to get the links in the Teams app.

This is why it is recommended to clear the cache and cookies of the default browser. There are two ways to remove them. First, you can press Win + R to open the command prompt and type this:

For Google Chrome:

%LocalAppData%GoogleChromeUser DataDefault

For Microsoft Edge:

%LocalAppData% MicrosoftEdgeUser DataDefault

Here you can find a folder called Hidden. You need to delete this folder.

Alternatively, if you have another browser, such as Firefox, you can navigate to a similar path for the Mozilla Firefox browser and delete the same folder.

You can also follow this guide to clear cache and cookies from Google Chrome and Microsoft Edge browser.

3]Log back into Teams

Fix hyperlinks not working in Microsoft Teams

Sometimes signing out and back in to your Microsoft Teams account can fix the problem. That’s why you can try this solution and check if it works for you or not.

4]Clear Teams Cache

This is the last thing you can try when hyperlinks aren’t working in Teams. If there are any issues with Microsoft Teams system files, you may experience this problem while using the application on your computer. Therefore, to clear the Microsoft Teams cache, navigate to the following path in the Run prompt:


Then delete the Hidden and GPU caching files one after the other.

How do you create hyperlinks in Microsoft Teams?

You can directly share a link to any web page like any other normal text message. However, Teams still shows a preview of the web page when sharing links. On the other hand, if the hyperlinks are not working, you can follow this guide to fix it.

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Why doesn’t my Teams meeting show a link?

If the Teams meeting doesn’t show the link, you can try the web version. However, if the web version has issues, you can try the Teams desktop app. Sometimes the desktop app fails to show the link preview and prevents you from opening the link. If so, you can fix the problem by following the above-given solutions.

That’s all! I hope these solutions worked for you.

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Fix hyperlinks not working in Microsoft Teams


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